Terms & Conditions

When will I get my order?

Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: 

USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days

[Covid-19] When will I get my order? 

Our fulfilment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. 

It's difficult to predict the shipping times. You can follow our product manufacturing times and add an additional time for shipping on top of them: 

T-Shirts: 2-5 days
Phone cases: 2-5 days

Where will my order ship from?

We work with an on-demand order fulfilment company with facilities worldwide! 

Will I be charged customs for my order? 

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. 

My order should be here by now, but I still don't have it. What should I do? 

Before getting in touch with us, please help us out by doing the following: 

Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbours in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us at europeanvintagecar@gmail.com with your order number. 

How are your products made? 

We work with a print-on-demand service which manufactures your order when we received your payment. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! 

How do I track my order? 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@vintagecarsofeurope.com

I received a wrong/damaged product, what should I do? 

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at europeanvintagecar@gmail.com within 4 weeks time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible! 

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at europeanvintagecar@gmail.com

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at europeanvintagecar@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/colour?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts. We have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at europeanvintagecar@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

How many times can I download the digital ebook?

You can download the ebook as often as you'd like here: vintagecarsofeurope.com/ebook

I update the page regularly with the newest version of the ebook. You received a lifetime membership with your order and you are able to login to the member's area on the website.

I have trouble accessing the ebook, what can I do?

If you can't access the ebook on the website please send us an email to info@vintagecarsofeurope.com
We will sort it out for you then.

Ownership

All materials on this website and all materials contained are the property of European Vintage Cars. The only exceptions are copyrighted images and other materials owned by others, which are so indicated. This agreement gives you no ownership rights to any materials on this site.

Copyright Laws

This website and all materials on it are protected under copyright laws, which give creators of original works of authorship the exclusive right to use their works for a limited period of time. With certain exceptions, copyrighted materials may not be used or copied without the express written consent of the copyright holder.

License to Use

You are licensed by European Vintage Cars to use materials on this site for non-commercial, educational, and personal purposes only. You may download and/or copy these materials for personal or professional use, provided the copies retain all applicable copyright and trademark notices. This license is not exclusive to you, and you may not transfer it. Items such as ebooks, media releases, op-eds, features, and all other documents on this site, if reproduced in compliance with these Terms of Use, must be credited to the author (if named) and to European Vintage Cars.

Prohibited Uses

Any commercial use of the materials on this site is strictly prohibited. You may not sell, redistribute, assign, sublicense, or otherwise transfer these materials, copy them for other than approved uses (see “License to Use” above), publish them on other websites, in other media, or for personal gain, or remove any copyright or trademark notice, without express written permission.

No Warranty

All materials on this site are made available to you as-is. We give no warranty, express or implied, as to these materials, their title, accuracy, non-infringement of third-party rights, merchantability, or fitness for any particular purpose, or the performance or results you may obtain from their use.

Limitation of Liability

Under no circumstances shall we be liable for any direct, incidental, special, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website. If you are dissatisfied with any materials on this site or these terms and conditions, your sole and exclusive remedy is to discontinue using or visiting this website and it's offered services.

Links to other Websites

This site contains links to other sites, some of which may be affiliate links. These links do not mean that we necessarily endorse these sites, and services, nor are we responsible for their contents or use.

Accurate Information

By using this website, you agree to provide true, accurate, current, and complete information about yourself as requested. If any information provided by you is untrue, inaccurate, or incomplete, we reserve the right to terminate your subscription and refuse any and all current or future use of the services.

User Conduct

Prohibited actions on the website include, but are not limited to uploading, posting, publishing, emailing, reproducing, distributing, or otherwise transmitting any content that may be viewed as:

Unlawful Infringement on the intellection property rights of others
Invasive of privacy
Harmful, defamatory, threatening, embarrassing, abusive, harassing, tortious, vulgar, obscene
Libellous, deceptive, or fraudulent
Containing explicit or graphic descriptions or accounts of sexual acts
Commercial in nature, including product descriptions or business URLs that could be viewed as an attempt to solicit business
Content cannot victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

By using the Site, you agree:

Not to post prohibited material
Not to disobey any requirements, procedures, policies, or regulations of networks connected to the Service
Not to impersonate, stalk, or harm another, or act in any manner that may negatively affect other Visitors and Authorized Customers.
Not to knowingly give out another’s private information
Not to upload, post, publish, email, reproduce, distribute, or otherwise transmit any content containing software viruses
Not to violate anyone’s rights in copyrights, trademarks or other intellectual property, and to abide by state and federal regulations and laws;

Questions and Requests for Permission to Use

Any questions regarding the terms of this agreement or requests for permission to use materials on this site for any commercial or personal purpose should be directed to info@vintagecarsofeurope.com